61gl Responsible Gaming

Our Commitment to Responsible Gaming

61gl is dedicated to providing a safe, secure, and responsible gaming environment for all players in the Philippines. We recognize that while most people gamble for entertainment, some individuals may develop problematic gaming behaviors. That's why we've implemented comprehensive responsible gaming measures aligned with PAGCOR (Philippine Amusement and Gaming Corporation) standards to help you stay in control of your gaming experience.

Responsible gaming means understanding the risks, setting personal limits, recognizing warning signs of problem gambling, and knowing when to seek help. Our platform is designed with your wellbeing in mind, offering tools and resources to ensure that playing slots, bingo, fishing games, and casino games at 61gl remains a fun recreational activity—never a problem.

Understanding Responsible Gaming

Responsible gaming is about maintaining a healthy relationship with gambling. It means treating gaming as entertainment with a cost, not as a way to make money or solve financial problems. At 61gl, we want every Filipino player to enjoy slots, bingo, fishing, and casino games safely without negative consequences to their finances, relationships, or wellbeing.

What is Problem Gambling?

Problem gambling occurs when gaming activity interferes with daily life, causes financial hardship, or damages relationships. It can affect anyone regardless of age, income, or background. Warning signs include:

• Spending more money or time gambling than you intended or can afford
• Chasing losses by continuing to play to try to win back money you've lost
• Borrowing money or selling possessions to fund gambling activities
• Lying to family or friends about your gambling habits
• Neglecting work, school, or family responsibilities because of gaming
• Feeling anxious, irritable, or restless when trying to reduce or stop gambling
• Using gambling as a way to escape problems or relieve negative feelings
• Feeling guilty or ashamed about your gambling behavior but unable to stop

If you recognize any of these signs in yourself or someone you care about, it's important to take action. Help is available, and recovery is possible.

Age Restrictions and Verification

Philippine law strictly prohibits anyone under 21 years of age from participating in any form of gambling, including online casino gaming. 61gl takes underage gambling prevention seriously and implements stringent age verification measures:

• Mandatory Age Verification: All new players must verify their age during registration by providing valid government-issued identification (passport, driver's license, UMID, Postal ID, or SSS ID)
• Identity Authentication: Our KYC (Know Your Customer) process confirms that you are who you claim to be and meet the minimum age requirement
• Account Monitoring: Suspicious accounts that may belong to minors are flagged, investigated, and permanently closed
• Zero Tolerance Policy: Any individual found to be under 21 will have their account immediately suspended, all deposits refunded, and winnings forfeited
• Parental Controls: We encourage parents to use device-level parental controls and internet filters to prevent minors from accessing gambling sites

Self-Management Tools at 61gl

We provide multiple tools to help you maintain control over your gaming activity. These features are designed to empower you to set personal limits and stick to them:

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you can add to your 61gl account. Once you reach your limit, you won't be able to deposit more funds until the time period resets. You can decrease limits instantly, but increases require a 24-hour cooling-off period to give you time to reconsider.

Time Limits and Session Reminders

Track how long you've been playing with session timers. Set time limits for your gaming sessions, and receive notifications reminding you to take breaks. Extended gaming without breaks can lead to fatigue and poor decision-making.

Reality Checks

Enable reality check notifications that periodically remind you how long you've been playing and how much you've wagered. These pop-up messages help you stay aware of your gaming behavior in real-time.

Loss Limits

Set maximum loss limits per day, week, or month. Once you've reached your loss limit, you won't be able to place any more bets until the specified period ends. This prevents you from chasing losses during an unlucky streak.

Self-Exclusion Options

If you feel you need a longer break from gaming, 61gl offers self-exclusion periods:

• Cool-Off Period: Temporarily suspend your account for 24 hours, 48 hours, 7 days, or 30 days. During this time, you cannot access your account or place bets.
• Self-Exclusion: Permanently or semi-permanently close your account for 3 months, 6 months, or indefinitely. This is a serious commitment—once activated, it cannot be reversed until the exclusion period expires.
• PAGCOR Self-Exclusion Program: For comprehensive protection, you can also register with PAGCOR's National Self-Exclusion Program, which bars you from all licensed gaming establishments and online platforms in the Philippines.

To activate any self-exclusion option, contact our customer support team via live chat or email at [email protected]. We will process your request immediately and provide confirmation.

Safer Gaming Tips and Best Practices

Follow these guidelines to ensure your gaming experience at 61gl stays enjoyable and under control:

• Set a Budget: Decide how much money you can afford to lose before you start playing. Treat this as an entertainment expense, like going to the movies or dining out. Never gamble with money you need for rent, bills, food, or other necessities.
• Set Time Limits: Gaming should not dominate your daily life. Schedule specific times for playing and stick to them. Balance gaming with other activities like work, hobbies, exercise, and spending time with loved ones.
• Don't Chase Losses: Losing is part of gambling. If you're on a losing streak, accept it and walk away. Trying to win back losses by continuing to play usually leads to bigger losses and regret.
• Never Gamble Under the Influence: Avoid playing slots, bingo, or casino games when you've been drinking alcohol or using substances. Impaired judgment leads to poor decisions and excessive spending.
• Take Regular Breaks: Step away from the screen every 30-60 minutes. Go outside, stretch, hydrate, and clear your mind. Continuous gaming can cloud your judgment and lead to impulsive behavior.
• Keep Gaming Fun: If gaming stops being fun and starts causing stress, anxiety, or financial problems, it's time to stop. Gaming should enhance your life, not complicate it.
• Never Gamble to Make Money: Treat gambling as entertainment, not as a way to earn income or solve financial difficulties. The house always has an edge, and long-term profits are mathematically unlikely for players.
• Be Honest with Yourself: Regularly assess your gaming habits. Are you staying within your budget? Are you still having fun? If the answer is no, use our responsible gaming tools or take a break.

Getting Help and Support Resources

If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. You are not alone, and reaching out for support is a sign of strength, not weakness.

PAGCOR Responsible Gaming Resources

PAGCOR (Philippine Amusement and Gaming Corporation) provides extensive resources for responsible gaming education and problem gambling assistance:

• PAGCOR Responsible Gaming Advocacy Program: Offers free counseling, support groups, and educational materials
• PAGCOR Self-Exclusion Program: Allows you to voluntarily ban yourself from all licensed gaming establishments and online platforms nationwide
• PAGCOR Hotline: Call the PAGCOR Customer Relations Center for information and referrals to gambling support services

Professional Counseling Services

Several organizations in the Philippines offer confidential counseling and treatment for gambling addiction:

• National Center for Mental Health (NCMH): Provides psychiatric services and addiction treatment programs
• Gamblers Anonymous Philippines: Free peer support groups for individuals affected by problem gambling
• Department of Health Mental Health Crisis Hotline: 0917-899-USAP (8727) for immediate crisis intervention
• In Touch Community Services: (02) 8893-7603 for crisis counseling and referrals

61gl Support Team

Our customer support team is trained to recognize signs of problem gambling and can connect you with appropriate resources. We offer:

• Confidential discussions about responsible gaming concerns
• Assistance activating deposit limits, reality checks, and self-exclusion
• Referrals to professional counseling and support organizations
• Non-judgmental, compassionate support when you need it most

Contact us 24/7 via live chat or email at [email protected]. Your wellbeing is our priority.

Supporting Others

If you're concerned about a family member, friend, or loved one who may have a gambling problem, here's how you can help:

• Express Concern, Not Judgment: Approach them with empathy and without criticism. Let them know you care about their wellbeing.
• Encourage Professional Help: Suggest they speak with a counselor or contact PAGCOR or Gamblers Anonymous for support.
• Offer Practical Support: Help them set up account limits, self-exclusion, or financial controls. Offer to accompany them to counseling.
• Protect Yourself Financially: If their gambling is affecting household finances, take steps to protect shared assets and set firm boundaries.
• Seek Support for Yourself: Supporting someone with a gambling problem can be emotionally draining. Consider joining Gam-Anon or speaking with a counselor yourself.

Our Ongoing Commitment

Responsible gaming is not just a policy at 61gl—it's a core value embedded in everything we do. We continuously enhance our player protection measures, train our staff to recognize and respond to problem gambling signs, and collaborate with PAGCOR and responsible gaming organizations to promote safer gaming practices across the Philippines.

We regularly review our responsible gaming tools and policies to ensure they meet international best practices and effectively protect Filipino players. Your feedback helps us improve—if you have suggestions for additional responsible gaming features or resources, please contact our support team.